![]() I included a personal review below in case anyone is still interested in purchasing it.ĭon't know what to say but you haven't yet faced bios scandal from Lenovo that they did last year. As for the Legion laptop, it's a great product, and I'm going on about two months now using it. And I repeat: never buy anything from antonline. If you're planning to buy from Lenovo, I would recommend for you to only buy from the Lenovo website directly or via an authorized reseller who has a no hassle return policy like Wal-mart. I have to admit that I received great customer service from Lenovo. The Lenovo CS reps I spoke with in India were always professional and knowledgeable and literally available 24/7. So to summarize: Lenovo Legion Premium care works if you're patient enough for it. Overall I was only without my laptop for 3 days max. The whole process took about 1 month and quite a few phone calls. About 3 days later I received my laptop back, and the LCD issue was fixed much to my surprise. They then offered me the option of sending in the laptop to their service center (overnighted a free shipping box) and I agreed. Unsatisfied with the work done by the technician, I called premium care and told them exactly what happened. Apparently they hire contracters that work for different manufacturers (mostly fresh grads out of college with little experience). On the day of the service, the technician came and did a horrible job adding even more problems to the LCD than I originally had. I then reached out to Lenovo via their premium care line and after going through hours of troubleshooting including updating to latest BIOS, resetting windows, taking photos of the problem, they finally agreed to send a technician once replacement parts were ordered in about one week. If you are reading this, do not ever buy anything from because they have terrible customer service. They did not want to accept any responsibility and deferred me to using Lenovo warranty for repair and replacement. Since I was within the 30 day return policy, I first reached out to support. ![]() When I received the laptop, it appeared to be okay but eventually I discovered that the LCD had a dead pixel and backlight bleeding problem. I originally purchased my Lenovo Legion laptop from despite all the bad reviews and buyer beware warnings online. ![]()
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